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Warranty

What do I do if my sandals or shoes are damaged or defective?

All orders placed thru OluKai.eu and approved retailers are covered under warranty. Please reference your order number & receipt when filing a warranty claim. If the sandals or shoes are under warranty and were purchased on vacation or in a location

How do I submit a warranty claim?

If your sandals or shoes are covered under warranty, please send us a message at [email protected] along with all of the details below. We can only process your warranty claim once all items are received.

Do you have a guarantee on your footwear?

OluKai footwear is guaranteed against manufacturer’s defects for one year from the date of purchase. Footwear covered by the OluKai guarantee will be replaced at OluKai’s discretion.