How do I return my order?Updated 3 days ago
To begin your return process, please use our return portal here:
Once you have started your return process:
1. Securely pack your return items. If available, please use original packaging.
2. Clearly write your order number on the outside of the packaging & affix your preferred carriers shipping label. We recommend selecting a trackable shipping method for your records until the return is complete.
3. Drop off your package within 30 days to your preferred carrier.
4. Credits will be issued in the form of a refund to the payment method used for the original purchase. Refunds are for the product only, shipping charges are non-refundable. Please allow up to 3 business days after receipt of your return for your refund to be issued. You will receive an email confirmation of the refund once it has been issued.
5. Customers will be responsible for the return shipping cost.
Please ship returns to the address below:
NRI/Walker Logistics
Wenckebachstraat 2B
KERKRADE, 6466NC
NETHERLANDS